Contact us

For committee member representatives from home owner clubs/resorts or for any enquires about membership of EUROC

Please contact:

Alternatively if you do not have access to email you can contact EUROC Ltd via post at:

4th Floor, 45 Monmouth Street, London, WC2H 9DG.

For individual timeshare owners

General Help

If you have general queries or concerns about timeshare and require assistance with a problem; the Timeshare Task Force are on hand to assist timeshare owners with refunds and relinquishments and with law enforcement where breaches of law may have occurred. This free service is operated by Kwikchex via funding received from EUROC and is approved by UK Trading Standards.

  • Within the UK: 01823 510625
  • Outside the UK: + 44 1823 510625
    France: 00 33 (0)170702227
    España: 00 34 (0)932201691
    Italia: 00 39 (0)236006613
  • Email:

Timeshare Company Check

The Timeshare Business Check website (provided by the Timeshare Task Force and Kwikchex) is the source of information to advise timeshare owners on how to protect themselves from misleading resale, transfer and marketing scams and also to give them a website whereby they can verify information regarding businesses operating within, or associated with the European timeshare sector.

You will be able to find out:

  • Advice and resources to carry out checks on businesses and products prior to making any payments or entering into contracts.
  • Level of transparency regarding their business details.
  • Any official government action taken against the company/executives.
  • Check for warnings about specific businesses.
  • Advice on what steps to take if you have paid monies/entered into a contract and are concerned that there may be dishonest, fraudulent or incompetent practices.

Complaint or concern about a developer or home owner club

The Resort Development Organisation (RDO) consumer policy allows timeshare consumers to make complaints and general enquiries about an RDO Member. You can find further information on the process and download the complaint registration form on the RDO website

If your Home Owner Club/Resort is not a member of the Resort Development Organisation, then owners should contact the Timeshare Task Force Helpline for information and advice.